This depends a lot on the scope of the styling as well as the quantity - for example, a more immersive experience with multiple installations as opposed to just table arrangements. 

We provide a bespoke service and do our best to work with your budget. 

Once you have a date and venue confirmed, and have an idea of a working budget we will arrange to discuss your floral preferences with you. 

Following this, we will present to you a design proposal and estimate. This is a preliminary estimate and design concept which can be revised if necessary. 

Once you confirm the quote and proposal, at this stage we can accept a 30% deposit which secures our services for your wedding date.

You can begin the booking process as far in advance as you wish but we would recommend arranging a meeting with THH at least three to six months before your wedding day. 

It is best to allow plenty of time to ensure our services are reserved for your date. We are able to create floral installations on shorter notice, but this does depend on our availability.

If the event is more than 2 months away, a 30% deposit is required to secure the booking and our services.

For events that are less than 2 months away, a 50% deposit is collected to confirm the booking.

The balance is collected 1 month to the event.

We charge a design fee which includes consultation on linens, flatware, lighting, however we do not provide these items. 

We charge a delivery, set up and teardown fee. 

These are worked out as a percentage of the overall cost of the floral products. 

If the set up timing is rushed, we have a surcharge fee for extra manpower.

We will keep the deposit until a new date is confirmed within the next 12 months. We will not charge a new design fee, even if the venue is different for the new event date. 

If you need to cancel within 2 weeks of event date, we will keep the full 100% deposit, as we would have ordered the flowers and materials already. 

For cancellations before two weeks to a month from the event date, refunds will depend on the amount paid:
If we have received 100% of the event fee, we will refund 50% of the amount paid.
If we have only received a 50% deposit, we will not offer a refund.
This is because at this stage we would have already begun sourcing and prepping for the event.

For cancellations two or three months in advance, we will refund the deposit except for the design fee.

Yes. Changes and amendments can be made up to 4 weeks in advance of the event date.

Absolutely! We always request that you send us reference images of florals that you like to help us create your dream wedding.

We do our best to recommend flowers that are in season at the time of your wedding. However, if due to unforeseen circumstances they are not available, we will recommend suitable alternatives.

We try our best to source locally, and we always welcome your guests to take the blooms home, especially if what's used is of significance to you!

We can also organise to have your flowers repurposed after the event for charities that we work with, just let us know during our design consultation sessions!